Everything we do is centered around your needs and priorities. It’s this personal approach that dictates every aspect of how we do business, from principles to products and pricing.

Our Conduct

Every action and decision made with your best interests in mind.
Respectful | Transparent | Trustworthy

Our Advice

Supporting informed decisions through an unparalleled understanding of both your sector and your requirements.
Expert | Personal | Pertinent

Our Communications

You’ll speak to real people at every touchpoint, always clear and always in the loop.
Human | Clear | Consistent

Our Service

Service designed to build lasting, personal relationships. That means we’re always useful and always dependable.
Dependable | Personal | Prompt

Our Support

Here for the everyday moments and the moments that matter most, with compassion and care. As part of the Benefact Group† we’re also making a meaningful difference within your community.
Proactive | Caring | Giving

Our Pricing

Arranging products and offering services that meet your needs and are designed to provide value. Acting with honesty and dedication to not only meet but exceed your expectations.
Fair | Straightforward | Trusted

Our promise is backed by monthly client surveys, which found that those respondents who received a quote and chose to place their insurance with us:

100%
are satisfied with the friendliness of our staff.
100%
felt Lycetts acted in their best interests and provided a product that fulfilled their requirement.
100%
are satisfied with our service.