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In the event of a claim, please notify your Lycetts account executive or claims handler as soon as possible, and certainly of the incident. Some policies have strict time limits for notification of claims, so if there is a delay you may prejudice your claim.

If the claim is to be for theft or malicious damage, please remember to report the incident to the police and obtain a crime reference number. On larger claims (in excess of £2,000), insurers may wish to appoint a loss adjuster, in which case your Lycetts team will provide advice on procedure. Regarding liability claims, it is essential that any potential claims are notified to Lycetts immediately and all correspondence is promptly forwarded to your Lycetts contact.